Recurring issue in the last day or two. Reloading, logout/login, browser restart have 50% success rate on resolving issue.
Hi @John_Silcox thanks for the post - we are indeed aware of an issue where solvers are not contacting properly - like you said, it’s happening about 50% of the time. We’re investigating and should have this resolved shortly. In the meantime, you should only need to refresh the page for the solvers to run again.
Will keep you posted!
Hi @John_Silcox , I think we’ve got this resolved now. We’ll be monitoring for the next hours but otherwise think you’re good to go! Sorry about that and thanks for your patience
I am getting this error right now. I have never seen it before, used ClearCalcs a few hours ago with no issue, then checked Blueprint 1/2 hour ago and now I get this error on my screen.
This just has to be a coincidence, right?
Is there a resolution?
Hi @WilsonEngineers thanks for messaging us again. My apologies, we had a temporary outage in one of our servers which was quickly fixed, you shouldn’t have any issues anymore - please let us know otherwise! Thank you