I’ve been asking for more than a week for ClearCalcs to fix the issue with the Wind Load Calculator. How are we to submit wind load calculations if Zones 1 through 5 and not depicted where the zones are located? It seems too often that there are “bugs” in your software and no one can figure out why it is happening. It is a major liability if the program is not accurate. This is supposed to be professional software available to submit to clients and building officials. If you have this many open tickets due to “bugs”, then you may have a bigger problem on your hands.
Hi @sunman_42,
Thank you so much for your patience while we worked through this issue. I’m happy to share that the bug affecting the Wind Load Calculator has now been resolved, you should be able to see Zones 1 through 5 clearly within the calculator again.
We sincerely apologize for the delay in getting this fixed. As a growing company, we sometimes encounter more challenges than we’d like, but I want to reassure you that we take software reliability and engineering accuracy extremely seriously. Ensuring our tools meet professional standards is core to what we do.
We truly appreciate your feedback, it helps us catch issues early and improve the product for everyone. Thanks again for bearing with us, and please don’t hesitate to reach out if anything else comes up.
Warm regards,
Juan Pablo 